For One Ice Cream Manufacturer, One Alert Could Save $90,000

A single temperature excursion alert prevented the loss of a full production batch — here's how the system caught it in time.

Across food production, perishable ingredients are stored in freezers to preserve quality and freshness for sale. Every one of those products is sensitive to temperature variation to some degree — but some, like ice cream, are especially unforgiving when temperatures drift.

The challenge: one overnight failure, one ruined batch

Longford's Ice Cream, an ice cream manufacturer and retailer based in Stamford, CT, knows that risk first-hand. Years ago, an ingredient freezer at Longford's malfunctioned overnight. By the time staff arrived in the morning, the product had melted — and the entire freezer's worth of ingredients had to be discarded, along with all of the time and cost behind it.

That single overnight incident made it clear: relying on staff to catch a freezer problem after the fact was no longer an option. Longford's needed a remote monitoring system that could see what was happening inside every walk-in, around the clock, and alert someone the moment temperatures started to climb.

The solution: CORIS across nine walk-in freezers, two facilities

Today, CORIS temperature monitoring runs on nine of Longford's walk-in storage freezers, spread across two facilities. The system gives the team continuous visibility into every freezer and pushes real-time alerts whenever a unit drifts out of range — even in the middle of the night, even on weekends, even when no one is on-site.

• Wireless temperature monitoring on nine walk-in freezers across two production facilities
• Real-time alerts to off-site staff the moment a freezer trends outside its safe range
• A single dashboard view of every freezer across both sites
• Historical temperature records to support food-safety documentation and audits
• Coverage of high-value ingredient and finished-product inventory worth tens of thousands of dollars per freezer

The result: peace of mind you can't put a price on

For Longford's, the math is straightforward — a single overnight save can easily protect $90,000 worth of ice cream and ingredients from being lost. But the bigger return is harder to quantify on a spreadsheet.

“The CORIS system has delivered peace of mind you can't put a price on.”

Instead of hoping a freezer holds overnight, the Longford's team knows. And the next time a unit acts up, an alert will go out long before a single pint is at risk.